MissionAI Support

Signing in

Enter your email address in the app and we'll email you a six-digit code. There is no password. If the code doesn't arrive within a few minutes, check your spam folder, then request a new one. Only the most recent code works.

Subscribing

After you sign in, the app shows the subscription screen with the current price. Subscriptions bought in the app are billed by Apple to your Apple Account and renew monthly until you cancel.

If your organization gave you a seat, you don't need to subscribe. Sign in with the email address your invitation was sent to.

Restoring a purchase

On a new device, sign in with the same email address and tap Restore Purchases on the subscription screen, using the same Apple Account you subscribed with.

Cancelling

Subscriptions bought in the app can only be cancelled through Apple: open your Apple subscription settings (or Settings → your name → Subscriptions on iPhone) and choose MissionAI. You keep access until the end of the period you've paid for.

If you bought AI Suite on this website instead, manage it from the client portal.

Deleting your account

In the app, go to Settings → Account → Delete account. This permanently removes your account and every conversation, attachment and generated image in it, straight away. It can't be undone.

Deleting your account does not cancel an App Store subscription. Cancel it in your Apple subscription settings first, or Apple will keep billing you.

Privacy

Our privacy policy explains how MissionAI handles your conversations and which AI providers answer them. Our terms of service cover your use of the app.